Driver Requirements What are the driver age requirements? Drivers must be 18 yrs. with valid Driver's License. Guests under the age of 18 must be accompanied by a parent or guardian 25 years of age or older. Do I need a driver's license? Any guest within a party who wants to drive must bring a valid driver's license Am I responsible for damage to my vehicle? Drivers are responsible for any damage caused to the vehicle while on the tour. Just like a rental car, you will be financially responsible for any damage to the vehicle and/or property damage. What is the collateral for? The collateral is to ensure rental gear is returned and any damage to vehicles is accounted for. Can I drop my kids off to go off-roading without me? No, guests under the age of 18 must be accompanied by a parent or guardian 25 years of age or older. Rider Considerations Are there any health restrictions? No people with back problems, recent surgeries, bone/joint problems, heart conditions. No pregnancies Are there weight restrictions? There are size restrictions in order to safely secure the seat harnesses. Please check with our office staff for details. I'm pregnant, can I go on your tour? No, off-roading is prohibited for pregnant guests Is this wheelchair accessible? We can accommodate guests with wheelchairs on the Waterfall Tour. The Maukawahi Cave Tour is NOT wheelchair accessible. Please chat with our office staff for details. Are there bathrooms on tour? There is a bathroom at the staging area, waterfall and Waita Reservoir Come prepared What should I bring? Swimsuit - Towel - Sunblock/Bug Spray - Water-friendly closed-toe shoes (Waterfall Tour) - Closed-toe shoes for hiking (Cave Tour) - Reusable water bottle for water What should I leave behind? Unprotected cameras and digital devices. Anything that cannot get dirty, wet or lost. Rules on smoking and alcohol There is no smoking or alcohol consumption during the tour. Guests who arrive intoxicated will be prohibited from participating in the tour. Cancellation Policy Outside of 24 hours If booked directly with us, give us a call at 808-742-2734 to cancel your reservation. Reservations made through resellers are subject to reseller rules and regulations. Contact your booking agent for specific details. Inside of 24 hours Cancellation within 24 hours is subject to a 50% charge. Reservations made through resellers are subject to reseller rules and regulations. Contact your booking agent for specific details. No shows No shows are a 100% charge.