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Drivers must be 18 years old with valid driver’s license. Guests under the age of 18 must be accompanied by a parent or guardian 25 years of age or older.
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Any guest within a party who wants to drive must bring a valid driver’s license.
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Drivers are responsible for any damage caused to the vehicle while on the tour. Just like a rental car, you will be financially responsible for any damage to the vehicle and/or property damage.
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The collateral is to ensure rental gear is returned and any damage to vehicles is accounted for.
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No, guests under the age of 18 must be accompanied by a parent or guardian 25 years of age or older.
DRIVER REQUIREMENTS
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No people with back problems, recent surgeries, bone/joint problems, or heart conditions. No pregnancies.
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There are size restrictions in order to safely secure the seat harnesses. Please check with our office staff for details.
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No, off-roading is prohibited for pregnant guests.
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We can accommodate guests with wheelchairs. The Maukawahi Cave Tour is NOT wheelchair accessible. Please chat with our office staff for details.
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There is a bathroom at the staging area, waterfall and Waita Reservoir.
RIDER CONSIDERATIONS
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Towel – Sunblock/Bug Spray – Closed-toe shoes for hiking – Reusable water bottle for water
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Unprotected cameras and digital devices. Anything that cannot get dirty, wet or lost.
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There is no smoking or alcohol consumption during the tour. Guests who arrive intoxicated will be prohibited from participating in the tour.
COME PREPARED
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24 hour cancellation period. Cancellations within 24 hours are subject to a 50% charge. No charge will be incurred for cancellations made outside of the cancellation periods. “No Shows” at tour time will incur a 100% charge of the individual tour price. No refunds will be issued once the tour has commenced. If booked directly with us, give us a call at 808-742-2734 to cancel your reservation. Reservations made through resellers are subject to reseller rules and regulations. Contact your booking agent for specific details.
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48 hour cancellation period. Cancellations within 48 hours are subject to a 50% charge. No charge will be incurred for cancellations made outside of the cancellation periods. “No Shows” at tour time will incur a 100% charge of the individual tour price. No refunds will be issued once the tour has commenced. If booked directly with us, give us a call at 808-742-2734 to cancel your reservation. Reservations made through resellers are subject to reseller rules and regulations. Contact your booking agent for specific details.
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72 hour cancellation period. Cancellations within 72 hours are subject to a 50% charge. No charge will be incurred for cancellations made outside of the cancellation periods. “No Shows” at tour time will incur a 100% charge of the individual tour price. No refunds will be issued once the tour has commenced. If booked directly with us, give us a call at 808-742-2734 to cancel your reservation. Reservations made through resellers are subject to reseller rules and regulations. Contact your booking agent for specific details.
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7 day cancellation period. Cancellations within 7 days are subject to a 50% charge. No charge will be incurred for cancellations made outside of the cancellation periods. “No Shows” at tour time will incur a 100% charge of the individual tour price. No refunds will be issued once the tour has commenced. If booked directly with us, give us a call at 808-742-2734 to cancel your reservation. Reservations made through resellers are subject to reseller rules and regulations. Contact your booking agent for specific details.